Elon wants to hear from you

The other day Elon Musk tweeted that he wants to improve service for Tesla cars.

Someone posted his Tweet in the Reddit Telsamotors subReddit.

The first comment is “We already know what the comments are going to look like… let’s try to keep it respectful”

The conversation goes downhill very quickly.

Suddenly, Musk wants to improve customer service.

I guess he’s starting to read the complaints that have been piling up on social media for years.

I’m experiencing a customer service nightmare with my new Tesla solar system.

It was installed a few months ago and worked perfectly for one month.

The system has been down for over two months with no resolution in sight.

From what I read online, some people waited 11 months for a service tech to resolve their solar problem.

How would you feel if you spent $25-$50K on a solar system that doesn’t work, and Tesla can’t tell you when they’ll have a service tech available?

Even worse, how pissed are you when they cancel scheduled service appointments an hour before the tech is scheduled to arrive?

You rearranged your schedule to be available and suddenly they pull the rug out from…