Forget Waiting on Hold, Use LinkedIn Ads for Speedy Customer Service

I came across this post from Sarah Sal, who uses paid ads to resolve customer service issues.

Say what?

Twitter used to be a great resource for getting the attention of customer service, but it doesn’t work as well as it used to.

I love how she spent only $12.15 on a LinkedIn ad to get the attention of airline execs to resolve her issues.

This is a great example of how we can spend a small amount and get an almost immediate response, instead of sitting on hold for hours.

On the flip side, we can learn from Sarah so we can respond quickly if one of our customers runs an ad to get our attention.

I personally don’t know Sarah, but I love her creativity.

Here’s Sarah’s message:

The unfortunate weather made me miss my flight from Istanbul to Brussels. Of course, there’s nothing unusual about a missed flight. But in this case, it ended up costing me an additional €151.20.

This is how another $12.15 spent on LinkedIn ads helped me resolve the issue.

The line was over an hour long to get a new boarding pass. When I finally got one, it was for a flight the next day. I asked if I would receive a complimentary…