Zoom’s AI Policy Uproar: What You Need to Know

Zoom created a firestorm this week when they updated their terms of service to include an updated AI policy.

The new terms of service were released in March, but nobody noticed until this week when Hacker News wrote a blog post about the changes.

There was concern Zoom was going to let AI view all of our content and include it in their AI tools.

After a few attempts to clarify their new policy, Zoom CEO, Eric Yuan, reiterated that Zoom would gain user consent for any AI training.

Yuan admitted Zoom made a mistake with the new AI policy and rolled back some of the changes.

Here’s an update I received from Zoom explaining the new policy.

Here’s what you need to know.

Zoom says its AI-powered features are off by default.

The meeting host must turn on the AI-powered features, and other participants are notified. They can decide whether to stay on a call or hang up.

Zoom says account owners and administrators can control whether to enable these AI features for their accounts.

They can also opt out of providing data to Zoom for model training and can change the data-sharing setting at any time.